Lesson, audio, or image problem
Tell us the course/lesson name, what you expected to happen, and what actually happened. A screenshot is useful when available. Do not include private credentials.
Support
How can we help?
For account, lesson, audio, purchase, coin, or access problems, contact Ngiemboon support. Please do not send passwords, full payment-card details, or Google account passwords.
Coins or Google Play purchase problem
If Google Play shows a successful purchase but your coin balance was not credited, send the Google Play order ID and the email used for your Ngiemboon account. We do not need your full payment-card number.
Account deletion
You can permanently delete your account from inside the app. If you no longer have access to the app, use our web account-deletion instructions and contact support from the email associated with the account.
Privacy question
Privacy questions can be sent to support@ngiemboonapp.com. Our privacy policy explains the data categories used by the app and how deletion is handled.